Orbitem / Inquiry privacy
A clear purpose
for your details.
Updated November 2, 2026.
What we collect
Your name, email address, chosen topic, message, consent version, and submission time. The founder may add internal notes and a review status.
Why we keep it
To review your inquiry, respond, and track the conversation. This form does not subscribe you to marketing emails.
Who can access it
The authorized Orbitem founder can access inquiry records. This service uses Google Cloud hosting and Firestore. New submissions create a founder alert through Resend. The alert includes only the selected category, reference and a protected inbox link; it excludes your name, email, message and internal notes. No receipt is sent to the submitted email address.
Security and retention
The inbox is protected by sign-in and server-side permission checks. Google reCAPTCHA evaluates the submission for automated abuse. Temporary keyed hashes of email addresses and shared counters limit repeated submissions; the counters expire after approximately 48 hours, subject to background cleanup. Raw network addresses are not used for these limits. Inquiry records, including closed conversations, are retained until the founder manually removes them. There is no automatic deletion schedule. You may request removal by contacting Orbitem. Removal from the active system includes the inquiry, internal notes, related change history and its notification record. A minimal reference and removal timestamp are retained to prevent accidental recreation. Daily recovery backups expire after seven days. Separate recovery exports, if created, are restricted to administrators and included in removal reviews. Sent email and provider delivery records may require separate removal; deleting an inquiry does not recall delivered mail.
Your choices
Contact contact@orbitem.com to ask about, correct, or request removal of your inquiry. Avoid confidential material and sensitive personal information.